Contact Us
If you have a question regarding a claim, your question may have already been answered in our FAQ pages:
For a fast and friendly response to all other queries, please contact us using the details below. We’re on hand and happy to help.
Home insurance
Request a home insurance quote online here or for a quote by telephone call us on 0800 052 5051 (8.30-8 Mon-Fri, 8.30-4 Saturdays).
For home insurance customer services, policy amendments and renewals, send your query by email here or call 0845 234 0117. (Lines open 8.30-8 Mon-Fri, 8.30-4 Saturdays).
Find claims information here.
Car insurance
Get a car insurance quote online here or for a quote by telephone call us on 0800 052 5250 (8.30-8 Mon-Fri, 8.30-4pm Sat).
For car insurance customer services, policy amendments and renewals, either send your query by email here or call 0845 650 1212 (8.30-8 Mon-Fri, 8.30-4 Sat).
Find claims information here.
Please note: No cover is in force and you should not assume you are on cover until we have confirmed this to you.
Travel insurance
For a quote by telephone call us on 0845 234 0008 (8.30-6 Mon-Fri, 8.30-4 Sat).
For travel insurance customer services, policy amendments and renewals, send your query by email here or call 0845 234 0008 (8.30-6 Mon-Fri, 8.30-4 Saturdays).
Find claims information here.
Breakdown cover
Download a breakdown cover application form here or to apply by telephone call 0800 052 0686 (8.30-8 Mon-Fri, 8.30-4 Saturdays).
For Breakdown cover customer services, policy amendments and renewals, either send your query by email or call 0845 650 0345. (8.30-8 Mon-Fri, 8.30-4 Saturday).
Find claims information here.
Pet insurance
Get a pet insurance quote online here or for a qoute by telephone call us on 0800 052 0672 (8.30-8 Mon-Fri, 9-5 Saturday).
For Pet insurance customer services including policy amendments and renewals please call 0800 052 0672 (8.30-8 Mon-Fri, 9-5 Sat).
Find claims information here.
Caravan insurance
For a quote by telephone call us on 0800 7819 770 (9-5 Mon-Fri).
For caravan insurance customer services, policy amendments and renewals, please also call 0800 7819 770 (9-5 Mon-Fri).
Find claims information here.
Do you have a complaint?
We aim to deliver excellent levels of service. If you feel that we’ve fallen short, please visit our complaints page.
To contact our accounts department call 0845 650 2220.
For all business enquiries please call 01202 254855.
Visit the RIAS press office.
Registered address RIAS PLC, RIAS House, Deansleigh Road, Bournemouth, Dorset BH7 7DU. Registered Number: 1324965, Registered in England and Wales. See a location map.