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RIAS named as Best Home Insurance Provider by thisismoney.co.uk, also voted ‘Most Trusted Home Insurance Provider’ and ‘Best Home Insurance Provider for Customer Service’
Over 50s specialist insurance provider RIAS is celebrating after winning a triple accolade at the inaugural 2010 thisismoney.co.uk Awards. The recognition, from the Daily Mail’s personal finance website users, honours the UK’s top financial service providers.
The thisismoney.co.uk Awards, new for 2010, invited 5,000 thisismoney.co.uk users to rate the providers they consider to be the most trusted and deliver the best customer service experience across insurance, banking and savings. RIAS has been named as the ‘Most Trusted Home Insurance Provider’, the ‘Best Home Insurance Provider for Customer Service’, and the ‘Best Overall Home Insurance Provider’.
Janet Connor, Managing Director of RIAS, comments: “Winning these Home Insurance Awards has been a completely unexpected delight, a great way to start 2010, and they are all the more special as they have been voted for by the people that matter the most – our customers. We strive for customer service excellence at the heart of everything we do, and our customers can trust us to go the extra mile to ensure all their insurance needs are covered.”
Andrew Oxlade, Editor of thisismoney.co.uk, said: “RIAS should be delighted to have won on both customer service and trust in the home insurance category. Our readers make it their mission to meticulously sift through the personal finance industry and find the best services and products. It's quite a feather in the cap for RIAS to have won them over.”
RIAS Home Insurance customers can enjoy the following features and benefits:
- Buildings cover up to £1 million.
- Up to £50,000 contents cover as standard (can be increased up to £100,000).
- New-for-old replacement on damaged or stolen items (excluding clothing and household linens).
- Accidental damage cover to electrical equipment such as TVs and computers.
- Identity Theft Assistance service – a support service to help if you believe you are a victim of this type of crime.
In addition, there is also a wide range of Additional Cover options from RIAS, including Home Emergency Cover, Key Protection, which covers your keys in the event of loss of theft, and Garden Secure, providing extra cover for gardens against damage from vandals and the weather.
For more information about home insurance or the range of products RIAS offers, customers can contact RIAS on 0800 561 0711, or online at www.rias.co.uk
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For further information, please contact:
Lucy Pope, Consumer Communications Manager at RIAS on 01202 254445 or email lpope@rias.co.uk . Alternatively, contact Blair Catchpole, Consumer Communications Executive on 01202 254489 or email blair.catchpole@fortis-uk.com
About RIAS
RIAS was established in 1992 and is a specialist provider of insurance products for the over 50s age group.
Part of Fortis (Insurance UK), RIAS has nearly a million motor, home and travel insurance customers, employs over 1,100 people across two UK sites, and is one of the UK’s fastest organically growing insurance intermediaries. RIAS negotiates with a panel of insurers to secure competitive, value for money products.
As a leading provider of award-winning personal and commercial lines insurance solutions in the UK, Fortis has a successful customer-centric strategy, founded on aligning its activities to how customers want to buy insurance, combined with delivering high quality products, manufactured at costs better than market norms.
Insuring in excess of 7 million customers and working with a range of partners, Fortis is recognised for delivering consistent and high-quality customer experiences. In 2008, its non-life profit before tax and interest was £76 million and its non-life GWP was £760 million.