Holiday Cancellation Costs
If your pet requires emergency surgery within 7 days prior to your departure, we shall reimburse holiday cancellation costs up to £500 on Silver and £3,000 on Gold policies*.

Bereavement Counselling
An understanding, confidential and professional service enabling you to talk for as long as you need about the death or illness of your pet. Help and advice to address the symptoms brought about by bereavement - Available 24hours a day, 365 days a year.

Pet Legal
Lawyers are available to provide advice and explain legal issues in plain English and in a friendly and helpful way, 24 hours a day, 365 days a year.

* depends on cover selected

Vet's Fees
Cover up to £1,000 under Bronze, £3,000 under Silver and £5,000 under Gold. (Cover is provided on a per incident basis).
Many insurers limit payments for ongoing conditions to the first 12 months only. We will continue to cover conditions without a time limit and, up to the policy limit, subject to cover remaining in force.

Early Death
If your pet dies as a result of an accident, or from injury or illness. We cover up to £250 on Silver and £750 on Gold policies.
This section does not apply in the case of Dogs that are 9 or more years old and cats that are 11 or more years old.

Third Party Liability
If your pet causes damage or injury to a third party, and you are legally liable, you are protected from claims up to £1,000,000, including legal costs. (Not applicable if you are already covered by your household policy)

Accidental Damage
If your pet causes damage, to a third party, for which you are not legally liable but which you feel a moral obligation to pay for, we shall pay up to £500 (Excess - £100 each claim)*.

Healthcare away from Home
If you and your pet are away from home and your pet needs urgent veterinary care, you may not know who to turn to. We offer access to a helpline which will identify the nearest vet for you.

* depends on cover selected

Boarding Kennel Fees
If you have to go into hospital for more than four days and are obliged to put your pet into a boarding kennel/cattery, we shall pay up to £500 on Silver and £1,500 on Gold policies*.

Pet Minders
This enables you to locate a registered Pet Minder (on a national basis) for either a few minutes or indeed weeks in order to look after your pet whilst you are away.

* depends on cover selected

Advertising/Reward
If your pet is lost or stolen, we shall pay for local advertising and offer a reward.
(Cover is up to £250 on Silver and £750 on Gold)

Theft or Straying
If your pet is not recovered in spite of the advertising and reward, we shall reimburse the purchase price up to £250 on Silver and £750 on Gold.

Benefit table

Cover	BRONZE		SILVER		GOLD
Vet's Fees	£1,000		£3,000		£5,000
Cover for Ongoing Conditions**
Accidental Damage
Death from Illness*	-		£250		£750
Death from Accident*	-		£250		£750
Advertising & Reward	-		£250		£750
Theft or Straying	-		£250		£750
Third Party Liability & Legal Expenses (Dogs Only)	£1,000,000		£1,000,000		£1,000,000
Accidental Damage	-		-		£500
Boarding Kennel Fees	-		£500		£1500
Holiday Cancellation	-		£500		£3,000
Veterinary Helpline
Bereavement Counselling Helpline
Pet Legal Helpline
Pet Minders Helpline
Pay Vet Direct
Overseas Travel	Up to 30 days		Up to 30 days		Up to 12 months
* This section does not apply in the case of Dogs that are 9 or more years old and cats that are 11 or more years old.
** Subject to cover remaining in force and the original policy limit.

Excesses

• Vet's Fees £50
  
• Third Party Liability £100
  
• Accidental Damage £100