Car insurance

Access to our market-leading claims service*

We hope you never have to make a car insurance claim. But, if you do, you can rest assured that you’ll have a dedicated UK based claims advisor 24/7, like Molly, who’s here to help when you need it most.

  • You'll get straight through to a claims specialist, with no annoying automated options to navigate through.
  • We can arrange onward travel and accommodation so that you and any passengers can get home or to your planned UK destination.^
Claims service molly

Aside from our excellent claims service, our car insurance also includes:

  • Uninsured driver promise so you won’t lose your no claims discount or have to pay an excess if you’re hit by an uninsured driver.
  • Courtesy car included as standard – keeping you on the road whilst your car is being fixed by an approved repairer. 
Autumn car

Terms and conditions

Terms and conditions apply to all policy benefits. All repairs must be done by an approved repairer.

*Motor claims service, provided by Ageas Insurance Limited, has been awarded ServiceMark accreditation from the Institute of Customer Service by measuring up to the Institute’s customer service standards and demonstrating on-going commitment to customer service excellence.

^Overnight  accommodation will be reimbursed up to £50 per person (max. £250 per person) and transport costs will be reimbursed up to £150 per person (max. £400 per claim).

If you are in an accident with an uninsured driver which was not your fault, you will not lose your No Claims Discount OR have to pay an excess as long as you provide us with the make, model and registration number of the other vehicle.