Welcome to the Weather hub

Browse our guides to help protect you at home and on the road, before, during and after extreme weather. Plus, find out what to do if you're affected.

Visit the freeze, flood, storm and heat hubs below.

Illustration of a house, garden and car with snow on the roofs

Freeze hub

Our Freeze hub shares simple tips to help prevent damage to your home and stay safe on the roads in cold weather, plus guidance on what to do if you need to make a claim.

Illustration of a house in stormy conditions, trees swaying in the wind

Storm hub

Our Storm hub offers help with how to prevent damage to your home and what to do in the event of a storm.

Illustration of a house surrounded by a flood

Flood hub

Our Flood hub offers help with how to prevent damage to your home and what to do in the event of a flood.

Illustration of a house with cracks in wall

Heat hub

Our Heat hub offers help with damage prevention, fire risks and subsidence caused by extreme heat.

Illustration of car in snow outside house

Road safety tips

Bad weather usually means challenging driving conditions, such as heavy rain, strong winds; or ice and snow. See our driving tips; or if you've been affected, make a claim.

Get in touch

How we can help you

If you’re finding things challenging, struggling to keep up with payments, or would like us to communicate with you in a different format, please visit our support page, or chat to us. If you’d rather hear a friendly voice, you can also call us on 0345 165 5773.

Get in touch

Register a claim online

It's quick, safe and easy to register a new claim online 24/7.