Or call our UK-based special advisors

0345 045 1320

Lines are open:
8.30am - 6pm Mon - Fri
8.30am – 4pm Saturday

Make a claim

For Intana call 01444 442 615

For AIL call 0345 415 0455

Travel Insurance FAQs

Read our most frequently asked travel insurance questions.

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Travel insurance

At RIAS, we’re dedicated to making sure all our customers have the peace of mind they are covered by their insurance policies at both home and abroad.

4 Reasons to choose RIAS travel insurance

  • Access to a 24 hour UK based helpline – open 7 days a week, 365 days a year
  • A wide selection of pre-existing medical conditions may be covered*
  • No upper age limit for single trip insurance

Available levels of cover

You can choose from two different levels of travel cover:

Annual multi-trip

You’ll be covered for any number of trips of up to 31 days each.

Single trip

This level of cover means you only pay for the time you’re away. You’ll be covered for a single trip abroad lasting up to 150 days.


View our policy documents for a full breakdown of the available cover.


Optional Extras

Our travel insurance includes a number of optional extras to help save you time and money:

Additional golf

For the golf enthusiast, we will pay for accident loss, theft or damage of your equipment. This also applies to hired equipment and non-refundable pre-paid equipment hire, non-refundable tuition and green fees which aren’t used due to circumstances out of your control.

Winter sports

We can cover you against any financial losses suffered as a result of lost or damaged skis, delayed luggage, unused lessons and ski passes (if your resort closes unexpectedly, or you’re certified unable to ski).


* Excludes pre-existing medical conditions unless ALL medical conditions are declared to us and accepted in writing by us.