Make an optional cover home claim

Home Legal Expenses

  • If your policy is provided by RAC Motoring Services,
    please call 0345 234 2234
    Lines are open 24 hours a day, 365 days of the year.

  • If your cover is provided by Arc Legal Assistance Ltd.
    please call 0345 841 0018
    Lines are open 24 hours a day, 365 days of the year.

Home Protection and Home Protection Plus

  • The claims handling services for Home protection and Home protection plus are provided by AXA Assistance UK Limited on behalf of Ageas.

    Please click here to make a claim online

    Alternatively, please call 0345 840 2730.
    Lines are open 24 hours a day, 365 days of the year.

View home claims FAQs

Browse our home claims FAQs, for answers to questions about:
Accidental damage, Building or contents damage, Fridge or freezer food, Leaking or freezing water and oil, Storm damage and complaints.