Important information about Coronavirus (COVID-19) and Rias travel insurance
The World Health Organisation declared the ongoing Coronavirus (COVID-19) outbreak a pandemic on 11th March 2020. This is now a known event, which affects the cover provided by Rias travel insurance policies.
As claims caused by known events are excluded from Rias travel insurance policies, any policy purchased on or after 14/03/2020 will not include cover under any section whatsoever for claims directly or indirectly caused by the Coronavirus. This includes any preventative containment or delay measures. For any policies issued before 14/03/2020 cover remains as per the policy terms and conditions.
If you have purchased a Rias travel insurance policy before 14/03/2020 and are concerned about how the Coronavirus might affect your cover, please check our frequently asked questions on our Coronavirus (COVID-19) important information page.
Our travel insurance
We’re dedicated to making sure your insurance policies give you peace of mind – whether you're at home or overseas. So if you're planning a trip abroad, here are just a few of the reasons to choose our travel insurance:
- 24/7 access to a UK-based helpline
- A wide selection of pre-existing conditions may be covered*
- No upper age limit for single trip insurance.
Travel insurance tailored to you
Our single trip travel insurance – gives you an ideal combination of comprehensive travel cover and great value.
Our annual multi-trip insurance – gives you the flexibility to make multiple trips, of up to 31 days abroad within a year, all wrapped up into one policy.
For full details of our cover, please read our policy documents.
Take your pick from our optional extras
Our winter sports cover
Hitting the slopes? If you're planning a skiing holiday in the coming year and you're under the age of 65, you can enjoy extra protection with our optional winter sports cover.
Our golf cover
If you’re planning to tee off abroad, your travel insurance policy can be extended to cover your golf getaway, for trips up to 31 or 45 days.
Our annual multi-trip policy gives you cover for a period of one year, and covers any number of trips during that period, as long as they're less than 31 days. Our single trip policy gives you cover for one individual trip of up to 150 days.
As long as you've declared all existing medical conditions to us – for you and for each member of your travelling party – and paid any additional premium that may be due, your policy can normally be extended. Just so you know, we offer a medical screening process. Once you've accepted the policy, we'll take you through this process.
The Foreign and Commonwealth Office publishes the latest advice on every country and whether it's safe to travel. Visit the Foreign and Commonwealth Office website. Alternatively, you can call the Foreign and Commonwealth Office Travel Advice Line on 0345 850 2829.
You can cancel your policy within 14 days of receipt of your policy documentation and receive a full refund, providing you've not taken a trip protected by the cover provided, not made a claim against the policy and there's not been an incident likely to give rise to a claim. No refund will be provided after this 14-day period. If you've got a single trip policy, we'll only refund your premium if there's more than a 28-day period between the date we issue the policy and your scheduled return date home. Please call 0345 234 0008 if you'd like to cancel your policy.