If you need to make a claim on your insurance policy, you'll benefit from access to a UK-based claims service designed to ease you through the process and make sure you have peace of mind in such difficult circumstances.
Just select your insurance type from the list below, and either fill out an online form or call the number provided. You can also click the links to find out more information.
To know exactly what you're covered for, read our policy documents.
Record your claim using the form below:
Please provide your claim details below and our claims team will be in touch with you as quickly as possible.
How to get in touch over the phone:
For car insurance claims, please call 0345 125 6850
For windscreen claims, please call 0345 125 6862
For more information and tips when making a claim click here
Following recent Government announcements, some members of our team are now working at home with children. This means that it may take us longer than we would like to answer your calls. Please be patient with our team and be assured we will look to help you as quickly as we can.
If you wish to report a new claim, you can do this by filling out the form below.
Please provide your claim details below and our claims team will be in touch with you within 48 hours. Please note we will be likely to contact you between 6pm and 10pm to discuss your claim.
How to get in touch over the phone:
To make a home insurance claim, please call 0345 122 3281
If you've added an optional extra to your home insurance policy, these are the contact numbers you'll need:
For Legal Expenses call 0345 841 0018
For Key Protection call 0345 604 1034
For Home Protection and Home Protection Plus call 0345 840 2730
For Identity Theft call 01444 442343
For Garden Secure call 0345 045 1328
For Broken Bones Cash Plan call 0345 045 0134
For Personal Accident call 0344 748 0103
For more information and tips when making a claim click here
For information on how the Coronavirus (COVID-19) pandemic might affect your cover, please check our Coronavirus (COVID-19) important information page.
To make a travel insurance claim, please call 0345 415 0455.
Lines are open 24 hours a day, 7 days a week.
Policy start date from 1st June 2018
To make a breakdown claim, please call 01206 812711. Lines are open 24 hours a day, 7 days a week.
Policy start date before 1st June 2018
To make a breakdown claim, please call 01444 442772. Lines are open 24 hours a day, 7 days a week.
For caravan claims, please call 0345 330 3004
To make a claim under your life plan, please call 0345 600 6830
To make a claim under your funeral plan, please call 0800 633 5124