Following recent Government announcements, some members of our team are now working at home with children. This means that it may take us longer than we would like to answer your calls. Please be patient with our team and be assured we will look to help you as quickly as we can.
If you wish to report a new claim, you can do this by filling out the form below.
Please provide your claim details below and our claims team will be in touch with you within 48 hours. Please note we will be likely to contact you between 6pm and 10pm to discuss your claim.
How to get in touch over the phone:
To make a home insurance claim, please call 0345 122 3281
If you've added an optional extra to your home insurance policy, these are the contact numbers you'll need:
For Legal Expenses call 0345 841 0018
For Key Protection call 0345 604 1034
For Home Protection and Home Protection Plus call 0345 840 2730
For Identity Theft call 01444 442343
For Garden Secure call 0345 045 1328
For Broken Bones Cash Plan call 0345 045 0134
For Personal Accident call 0344 748 0103
For more information and tips when making a claim click here