Privacy and Cookies

Important information about our privacy and cookies

A 'cookie' is a text file containing small amounts of information, which are stored on your computer or device when you visit a website. Cookies don't harm your computer or store any of your personal, identifiable information, such as your credit card details.

Are there different types of cookies?

Yes. Some cookies are only placed on your computer for the duration of your visit to our website – these are called 'session based' cookies and automatically expire when you close your browser. The other type of cookie is known as a 'persistent" cookie', which stays on your computer for a period of time until they expire or are removed.

What are cookies used for?

Cookies make our website easier for you to use and give you a more efficient customer experience. For example, they help us to identify and resolve any website errors, and they save you time by not having to re-enter your details each time you visit. They also help us to personalise our service to you when you return to our website. This information, which is stored in a first party cookie on your computer, is fully secure and can't be accessed by anyone else.

Cookies on third party websites

We have professional relationships with carefully selected and monitored third parties who may also place cookies on your computer, either when you visit our website or across different websites. These cookies allow us to show you different products and services based on what you appear to be interested in.

Cookies in emails

We also use cookies and other similar technologies from carefully selected and monitored third parties in the emails we send to you. These cookies help us understand what information you may find of interest in the future. It's not possible to opt out of the technologies used on the emails we send you. If you'd prefer not to receive our emails, please click on the unsubscribe link the next time we email you, or contact us and ask to be unsubscribed.

Here’s a list of cookies we use on our website and what they’re used for:

We're giving you this information as part of our initiative to comply with current legislation, and to make sure we're transparent about your privacy when you use our website. You can adjust your preferences in your browser settings.

Further information

Useful information about cookies, including how to remove them, can be found at: For more information, please read our privacy policy.

*Read the terms and conditions

^10% of new car insurance customers paid £170 or less between 1st January – 31st March 2019. Premium depends on individual circumstances, payment method and cover chosen.

^^10% of new customers paid £94 or less between 1st January – 31st March 2019 for our combined buildings and contents cover. Premium depends on individual circumstances, payment method and cover chosen.