Contact Us
Need a hand? Here’s how you can contact us.
We're always happy to hear from you. You can speak to us on one of the numbers below or fill out our contact us form and we will get back to you within 48 hours or less. You may also be able to find the answer to your question in your policy documents.
Call us about car insurance
For a car insurance quote
Please call 0800 561 0712.
Lines are open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am -1:00pm
To discuss an existing car insurance policy
Please call 0345 650 0345.
Lines are open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
For help with your online account
Please call 0345 234 0119.
Lines open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
To renew your car insurance policy
Please call 0345 045 1325.
Lines open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
To speak to our Claims Team
Please call 0345 125 6850.
Lines are open 24 hours a day, 7 days a week
To request a Green Card
Please call 0345 165 0914.
Lines open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
We will be able to provide you with a Green Card at no extra cost, but you will need to contact us 4 weeks before you travel to request one.
Send us a message about car insurance
Just so you know, by giving us your details in this form, you’re also giving us consent to phone you or send you an email regarding your query.
Call us about home insurance
For a home insurance quote
Please call 0800 561 0711.
Lines are open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am -1:00pm
To discuss an existing home insurance policy
Please call 0800 183 9261.
Lines open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
For help with your online account
Please call 0345 234 0119.
Lines open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
To renew your home insurance policy
Please call 0345 234 0116.
Lines open Mon to Fri 8:30am - 6:00pm and Saturday 9:00am - 1:00pm.
To speak to our Claims Team
You can record a claim 24/7 with our online form.
Alternatively, please call 0345 122 3281.
Lines are currently open 8.30am to 5.30pm (to report a claim or discuss an existing claim) and 7.00pm to 07.00am (to report a claim).
Send us a message about home insurance
Just so you know, by giving us your details in this form, you’re also giving us consent to phone you or send you an email regarding your query.
Call us about travel insurance
For a travel insurance quote or to speak about an existing policy
Please call 0345 045 1320.
Lines are open Monday - Friday 9am -5pm.
To make a travel insurance claim
Please call 0345 415 0455.
Lines are open 24 hours a day, 7 days a week
Send us a message about travel insurance
Just so you know, by giving us your details in this form, you’re also giving us consent to phone you or send you an email regarding your query.
Speak to us on the phone
Give us a call
To discuss a caravan insurance policy, please call 01527 881 009.
To discuss an existing life plan insurance, please call 0345 600 6830.
To discuss an existing funeral plan insurance, please call 0800 633 5124.
Send us a message
Just so you know, by giving us your details in this form, you’re also giving us consent to phone you or send you an email regarding your query.