Contact us

Choose from the contact details below to get in touch with the right person. When you contact us please make sure you include your policy/client number, full name, address and date of birth. If you do not include this information we may not be able to process your request.

  • Car insurance

    Get a new quote

    Get a quote online or call 0800 561 0712

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email customerservice@rias.co.uk or call 0845 650 1212

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Please contact your individual insurer to make a claim. Please see details below.

    Call Ageas (UK claims) on 08451 256 850

    Call Ageas (EU claims) on +44 238 035 2924

    Call Sabre on 0800 587 8824

    Call ABC (UK and windscreen claims) on 0845 125 6862

    Call ABC (Europe) on +44 (0)1202 551509

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Home insurance

    Get a new quote

    Get a quote online or call 0800 561 0711

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email customerservice@rias.co.uk or call 0845 234 0117

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    We provide cover from a range of insurers. You will need to contact your individual insurer to make a claim.

    Call Ageas on 0845 122 3281

    Call Canopius on 0845 122 3285

    Call Legal & General on 0845 674 0753

    Call AXA on 0870 850 3516

    Call Amlin UK Ltd on 0844 856 2122

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit our complaints page for full details.

  • Travel insurance

    Get a new quote

    Get a quote online or call 0845 045 1320

    Lines are open 8.30am - 6pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Call 0800 183 1153

    Lines are open 8.30am - 6pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 0844 338 5554. Please refer to your policy booklet for a list of specific claims numbers.

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Caravan insurance

    Get a new quote

    Call 0800 781 9770

    Lines are open Mon - Fri 9am - 5pm

     

    Amend your policy

    Call 0800 781 9770

    Lines are open Mon - Fri  9am - 5pm

     

    Make a claim

    Call 0845 3303 004

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Breakdown insurance

    Get a new quote

    Get a quote or call 0800 052 0686

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email customerservice@rias.co.uk or call 0845 650 1212

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 01444 442 772

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Life plan

    Get a new quote

    Call 0800 183 0743

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Call 0845 600 6830

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 0845 600 6830

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Funeral plan

    Get a new quote

    Apply online or call 0800 633 5124

    Lines are open 24 hours a day

     

    Amend your policy

    Call 0800 633 5124

    Lines are open 24 hours a day.

     

    Make a claim

    Call 0800 633 5124

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Excess Protection

    Get Excess Protection

    To add Excess Protection to your policy call 08456 500 345

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email: customerservice@rias.co.uk or call 0845 650 1212.

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat.

     

    Make a claim

    Call 0844 472 1730

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Legal Protection

    Get Legal Protection

    To add Legal Protection (home) to your policy call 0800 561 0711

    To add Legal Expenses (car) to your policy call 0800 561 0712

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email: customerservices@rias.co.uk or call 0845 234 0117 (for home) and 0845 650 1212 (for car)

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 0845 841 0018 (for home) and 0845 841 0019 (for car)

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Key Protection

    Get Key Protection

    To add Key Protection to your policy call 0800 561 0711 (for home) and 0800 561 0712 (for car)

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email: customerservice@rias.co.uk or call 0845 234 0117 (for home) and 0845 650 1212 (for car)

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 0845 604 1034

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Replacement Car cover

    Get Replacement Car cover

    To add Replacement Car cover to your policy call 0800 561 0712

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    E-mail: customerservice@rias.co.uk or call 0845 650 1212

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 0800 183 5464

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Home Protection

    Get Home Protection

    To add Home Protection to your policy, call 0800 561 0711

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email: customerservice@rias.co.uk

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    For Home Protection, Home Protection Plus and Annual Boiler Service call  0845 840 2730

    For home emergency call 0845 006 0510

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Garden Secure

    Get Garden Secure

    To add Garden Secure to your policy call 0800 561 0711

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email: customerservice@rias.co.uk or call 0845 234 0117

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call Direct Group on 0845 045 1328

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Broken Bones Cash Plan

    Get a Broken Bones Cash Plan

    To add Broken Bones Cash Plan to your policy, call 0800 561 0711

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Amend your policy

    Email: customerservice@rias.co.uk or call 0845 234 0117

    Lines are open 8.30am - 8pm Mon - Fri and 8.30am - 4pm Sat

     

    Make a claim

    Call 0845 683 0696

     

    Make a complaint

    If you need to raise an issue with us, we’ll do everything we can to investigate and resolve the matter as quickly as possible. Visit out complaints page for full details.

  • Non specific enquiry

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