Health & wellbeing

Close up of two people holding hands in support

Serious illness support

How we can help


If you, a loved one or someone you care for has been diagnosed with a serious or terminal illness, we know how challenging this can be with big changes and uncertainty ahead.

At Rias, we’ll do whatever we can to support you through this tough time.

We understand that coming to terms with a terminal illness diagnosis can be an incredibly difficult time. But we want you to know you’re not alone, and we’re here to help.

For further support, there are many organisations that can help – see details of charities and organisations that can help.

Please note, this page has been written to address people living with a terminal illness. However, it may also be useful for family, friends, colleagues or those close to someone who’s been diagnosed with a terminal illness.

Get in touch

Get in touch

We want to support you as best we can to make managing the daily tasks as easy as possible. Our virtual assistant can put you in touch with a Customer Specialist, or if you'd rather hear a friendly voice, please call us on 0345 165 5773. Lines are open: Mon-Fri 8.30am-6pm and Sat 8.30am-4pm.

Third party charity support

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.

Need help with something else?

two women chatting at desk

Money worries

Whether you’re facing rising bills or are concerned about covering the costs of your outgoings, you’re not alone.

Get support with money worries
lady holding laptop sitting

Accessibility

We want to communicate with you in a way that works for you and can adapt our services and documentation to suit your needs.

Get accessibility support
older woman hugs lady

Life events

If you're dealing with a life event such as redundancy, bereavement or loss of capacity we're here to support you.

Get support with life events