Life events

Supportive hands

Bereavement support

How we can help

We're here to support you as best we can, whether that's pointing you in the direction of emotional support, or helping with all the paperwork and admin that's involved.

If a policyholder has passed and you need to let us know, please get in touch with a Customer Specialist, or call us on 0345 165 5758.

We're here to support you as best we can.


For home insurance customers, you also complete the form below:
Home insurance bereavement form

Get in touch

Get in touch

We want to support you as best we can. Our virtual assistant can put you in touch with a Customer Specialist, or if you'd rather hear a friendly voice, please call us on 0345 165 5789. Lines are open: Mon-Fri 8.30am-6pm and Sat 8.30am-4pm. 

Chat online
Third party charity support

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.

Where else can I get help?

Need help with something else?

two women chatting at desk

Money Worries

Whether you’re facing rising bills or are concerned about covering the costs of your outgoings, you’re not alone.

Get support with money worries
Women in yoga circle

Health and wellbeing

Health challenges can affect us all, and when they do, even simple tasks can feel overwhelming. We're here to help however we can.

Get health & wellbeing support
woman with tablet

Accessibility

We want to communicate with you in a way that works for you and can adapt our services and documentation to suit your needs.

Get accessibility support