What our customers are saying

Nobody enjoys the stress of having to make an insurance claim. But wouldn't it be great if, when you did, you could pick up the phone to someone in the UK who understands what you're going through, wants to help, and is there for you 24/7? Well that's exactly the sort of service that you can expect with our home insurance.

We receive many heartfelt thanks from grateful customers who have benefited from our market-leading service* - here are just a few of their comments and thanks:

"Everything was quick and easy. The repair company did an excellent job and were very helpful." - Mrs H Phillips, Maidenhead

"From start to finish the service was excellent" - Mr K Griffiths, Wrexham

"Very quick and efficient. Car was picked up and returned in five days"- Mr N Shaw, Newcastle

"The person who spoke to me was very helpful and took me through it step-by-step and made it very clear to me what had to be done"- Mrs M Wadey, Bushey

"Very reassuring and professional service by the staff"- Mrs E Gillham, Dartford

"Helpful, informative and efficient."- Mr D Hartley, Millom

*Motor claims service, provided by Ageas Insurance Limited, has been awarded ServiceMark accreditation from the Institute of Customer Sercice by measuring up to the Institute's customer service standards and demonstrating ongoing commitment to customer service excellence.