Have we asked for your proof of No Claims Discount (NCD)?
Yes - If we've asked you to provide your proof of No Claims Discount (NCD), here you can find all the help you need to send it over to us quickly and easily. Please note you must provide us proof of NCD within 14 days from the day you purchased your policy to prevent the policy from being cancelled.
If you've already sent it to us, don't worry. We don’t need you to contact us or send it again. We will let you know as soon as your proof of NCD has been processed.
No - If we haven't asked for your proof of NCD, please don't send it over, as it may cause additional confusion while we process your policy.
If you're unsure of whether we've asked for your proof of NCD or not, please check your emails. If we do require your proof, we will have told you this in the welcome email we first sent you. Please make sure you check your spam folder.
Documents we accept as proof
The documents we consider as acceptable proof are a renewal invitation, a cancellation letter or a proof of bonus letter from your previous insurer. You can send original copies, photos or screenshots in one single file, as long as we can see the whole document.