How we support our valued customers

 

Rias has been offering insurance for over 20 years, so we know how to deliver great service to our customers. With us, you can submit your claims online anytime and, for your peace of mind, you have access to a 24/7 UK-based claims helpline. We also provide high-quality flexible cover options available for every type of policy. But don’t just take our word for it. Look at what some of our valued customers have to say.

Customer reviews

Policies we provide

Car insurance

With a Defaqto 5 Star Rating, you can depend on Rias to protect your vehicle with high-quality, flexible cover. As part of your policy, we provide wrong fuel cover, anytime access to our online claims hub, a 24/7 UK-based claims helpline and a courtesy car while your car is repaired by one of our approved repairers. Plus, we offer a lifetime guarantee with repairs as long as you own the car, giving you extra peace of mind behind the wheel. See policy documentation for full terms and conditions.

Home insurance

We understand how much your home means to you. That’s why we provide a Defaqto 5 Star rated home insurance that can protect the structure of your home and your possessions. From building and contents insurance to optional accidental damage cover or optional away from home cover, you can create an ideal policy that suits your needs.

Travel insurance

Whether you need cover for a single trip or multiple holidays, you’ll find a Rias travel insurance policy to suit you. Choose from three levels of Defaqto rated cover, as well as optional extras such as cruise cover or even winter sports cover. To make everything simple and straightforward, you can manage your travel policy securely online 24/7.

Woman smiling with headset wearing a blue jumper, on blue blackground

Why choose Rias?

 

  • For flexible cover: Our insurance products offer flexible options and competitive prices, so you can get the cover you need without breaking the bank.
  • For award-winning Ageas service: We provide insurance from Ageas*, who won Personal Lines Insurer of the Year for the third consecutive year at the British Insurance Awards 2023.
  • For simple policy management: Our secure online account makes managing your policy easy. You can update your details, review your cover, and make a claim anytime, anywhere, all in one place.

Our recent awards and accreditations.

At Rias, we’re proud to provide insurance from Ageas. With over 4 million customers, they’ve been recognised with multiple awards as a leading provider.

Insurance Times Awards 2024 - Gold - Personal Insurer of the Year logo

Insurance Times Awards 2024 – Personal Lines Insurer of the Year

Ageas* won Gold in the 'Personal Lines Insurer of the Year' category at the Insurance Times Awards 2024 for the second consecutive year.

British Insurance Awards  - Winner - 2024 logo

British Insurance Awards 2024 – Claims Initiative of the Year - Insurer

Ageas Insurance Ltd won the ‘Claims Initiative of the Year - Insurer’ award at the British Insurance Awards 2024. The award recognised its technical capabilities and commitment to supporting customers during the increasing number of extreme weather events.

ServiceMark Accredited Logo

The Institute of Customer Service - ServiceMark accredited

In recognition of its outstanding and ongoing commitment to excellence in customer service, Ageas* has been awarded the ServiceMark accreditation by the Institute of Customer Service in 2024.

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*Except where otherwise stated, the individual awards, accreditations, commendations and ratings mentioned above were presented to Ageas Insurance Limited.