Welcome to claims

storm cloud

Storm Alert

Storms Austen & Boelo are forecast to affect parts of the UK until Sunday. Visit our storm hub for tips on preparing your home and what to do if you're affected or need to make a claim.

What type of claim would you like to make or manage?

Car claims

Including Breakdown, Motor Legal Expenses, Replacement Car and Windscreens.

Couple on laptop

Home claims

Including Home Legal Expenses and Home Protection.

Couple travelling

Travel claims

Find out how to make a claim or discuss an existing claim.

Couple sat on sofa

Other claims

Caravan, life plans and funeral plan claims.

Get in touch

We're here to support you

If you’re finding things challenging, we have resources to help:


Policy help
 for questions and support with managing your policy.

Communication preferences to ask that we communicate with you in different formats, such as large print or braille.

Financial support if you're struggling to keep up with payments.

You can also visit our support page where you can also get in touch.