Supporting all customers

Domestic violence & abuse support

How we can help

If you’ve experienced physical, sexual, financial or emotional abuse, it’s important to remember that you’re not alone, and that help is always available. We’d urge you to seek help as soon as possible.

You can talk to us for help and support, and we can point you in the direction of specialist organisations who can provide practical support to help you – whatever your circumstances.

woman on phone

Please note, this page is written addressing people who’ve been affected by domestic violence or abuse. However, it may also be useful for family, friends, colleagues or those close to someone who you know or suspect of being subject to domestic violence.

Get in touch

Get in touch

We want to support you as best we can to make managing the daily tasks as easy as possible. Our virtual assistant can put you in touch with a member of our Live Chat team, or if you'd rather hear a friendly voice, please call us on 0345 165 5773. Lines are open: Mon-Fri 8.30am-6pm and Sat 8.30am-4pm.

Third party charity support

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.